• Information
    on the Processing of Personal Data

    Your trust is important to us. That’s why we would like to inform you how and why we handle your data.

    Who processes your data
    Saaxis Robotics s.r.o.
    U Prašné brány 1079/3
    110 00, Prague 1 – Old Town
    Company ID: 18006787
    VAT ID: CZ18006787

    Why we collect your data
    We process your personal data only when it is necessary for:

    • responding to your inquiry or request,

    • processing orders and communicating with you,

    • marketing purposes (e.g., sending newsletters or information about our products).

    The processing of personal data takes place:

    • based on the legitimate interest of Saaxis Robotics s.r.o. (customer communication, demand analysis, service improvement), or

    • based on your consent (e.g., for sending newsletters or marketing communication).

    What data we collect
    We only process data necessary for the purposes stated above:

    • first and last name,

    • e-mail address,

    • phone number,

    • business name and billing details (if you are a business customer).

    Data retention period

    • Inquiries and requests: up to 1 year after the last communication.

    • Orders: for the period required by law (typically 5–10 years for accounting and tax purposes).

    • Marketing communication: until consent is withdrawn, but no longer than 5 years from its granting.

    • Other communication: up to 5 years unless another legal reason for retention applies.

    We regularly review stored data to ensure no information is kept longer than necessary.

    Who has access to your data
    Your data is processed only by authorized employees of Saaxis Robotics s.r.o. and verified third parties involved in providing our services, such as:

    • Ecomail.cz, s.r.o. – newsletter distribution,

    • Web hosting and IT support providers – technical website management,

    • Accounting and tax advisors – order and invoice processing.

    All processors are contractually bound to maintain confidentiality and process data only under our instructions.

    Use of cookies
    Our website uses cookies and other network identifiers to improve site functionality, understand what interests you, and customize content to your preferences.

    Some of this data is processed based on your consent, others on legitimate interest. You can change or withdraw your consent at any time in the cookie settings on our website.

    More information about the specific scope and processing partners can be found under “Detailed settings” in the cookie management section.

    Where to contact us
    If you have any questions or believe that your data is not being handled in accordance with legal regulations, please contact us at info@saaxis.com.
    If necessary, you can also contact the Office for Personal Data Protection (Úřad pro ochranu osobních údajů).